Hemal Shah Chat Statement

Hemal Shah personal chat with others and like it link

Monday, March 23, 2026

progressive

 



You are now chatting with Chardane P
Good afternoon and thank you for chatting in. My name is Chardan'e and I will be glad to assist you and any concerns you have regarding your policy today. How are you?
I am sorry to hear that you want to cancel your policy. In some cases we are able to process the cancel request here in chat, but some situations you may need to call in. To determine if I am able to assist with this cancel, may I ask why you want to cancel your policy?
I understand--have you purchased new coverage yet?
When does your new insurance policy start or started?
Before we continue, I'm required to inform you that you may also send your request to cancel by email or USPS. If you would like info on either of these options, please let me know. If you choose to continue using this chat, there are two ways to obtain a copy for your reference. You can either grab a screenshot or copy and paste our conversation to save it for later. Do you wish to continue canceling your policy using this chat session?
I can complete this for you now--I just need a little info first. Please reply with your: \- Current full mailing address \- Email \- Phone number
You're all set. I've canceled your policy as of 12:01 AM 03/15/2026. We owe you a refund of $5.97. We'll send it to you bank account ending in-6896 . You'll have it on your end a few days later. A summary of the requested change has already been emailed. Also, any pending scheduled payments will be deleted. We appreciated you being a loyal member. We hope you'll consider us again for insurance. Can I help out with anything else?
The cancel documents will be sent to your address on file.
That payment was due on January 7th, you paid it on January 9th. The late fee was applied on the 9th.
There has been no payment made this month.
Last payment $95.12 on February 19, 2026
Again, the last payment made on this policy was in February.
Those cancel documents will be sent to you.
It has been sent over, please allow a few moments to receive that.
the date this policy has been canceled is march 15th which is when your new policy started.
The policy is canceled effected march 15th.
When you cancel your policy, we calculate a daily rate. We charge you the full amount for the days you were covered and a certain percentage of that for the rest of the days in your policy period. This percentage gets smaller as you get closer to the end of the period. If you paid more than that amount we'll send a refund. If you paid less, you'll have a balance due.
Can I help out with anything else?
There is no cancel fee.
Again when you cancel your policy, we calculate a daily rate. We charge you the full amount for the days you were covered and a certain percentage of that for the rest of the days in your policy period. This percentage gets smaller as you get closer to the end of the period. If you paid more than that amount we'll send a refund. If you paid less, you'll have a balance due.
This policy renewed march 7th. You can take that day and add up how many days you were insured before the policy canceled.
Can I help out with anything else?
That is not what you stated above, you stated your new policy started effective the 15th.
There is no document received that I see.










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